Microsoft reports recovery following Azure outage that impacted 365, Xbox, and Starbucks services.

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Microsoft Azure Front Door Experiences Outage: Key Details and Recovery Update

Introduction

On October 29, 2025, starting at approximately 16:00 UTC, users of Microsoft Azure services utilizing Azure Front Door (AFD) faced disruptions, including increased latency, timeouts, and service errors. This incident stemmed from an unforeseen configuration change, impacting several Microsoft services.

Affected Services

The outage influenced a range of Azure services, among them:

  • App Service
  • Azure Active Directory B2C
  • Azure Communication Services
  • Azure Databricks
  • Azure Healthcare APIs
  • Azure Maps
  • Azure Portal
  • Azure SQL Database
  • Azure Virtual Desktop
  • Container Registry
  • Media Services
  • Microsoft Defender External Attack Surface Management
  • Microsoft Entra ID (covering Mobility Management Policy Service, Identity & Access Management, and User Management UX)
  • Microsoft Purview
  • Microsoft Sentinel (including Threat Intelligence)
  • Video Indexer

Current Status of Azure Front Door

As of this moment, the Azure Front Door service has stabilized, achieving over 98% operational availability. While most customers have seen significant improvements, Microsoft is actively addressing the recovery of the remaining affected users and services.

Ongoing Recovery Efforts

Microsoft has adjusted its mitigation timeline and anticipates that full recovery will be completed by 00:40 UTC on October 30, 2025. The company remains committed to providing updates should recovery be finalized ahead of schedule.

Conclusion

This incident emphasizes the need for constant vigilance in cloud service management. Microsoft is dedicated to restoring normal service levels and ensuring robust communication with its user base during this recovery process. Customers are encouraged to stay informed via the official Azure updates.

By implementing proactive measures and ensuring transparency, Microsoft aims to enhance the reliability of its Azure services for all users.

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