Apple Unveils Global Service Program for Faulty 2023 Mac Mini Units
Apple has announced a new service initiative addressing power-related issues affecting a limited number of 2023 Mac minis equipped with M2 chips. Users experiencing startup problems are encouraged to take advantage of the newly launched program.
Details of the Service Program
The company has identified that "a very small percentage" of these Mac minis may encounter difficulties turning on. Although Apple has not specified the root cause of these power malfunctions, the affected models were manufactured between June 16, 2024, and November 23, 2024. Many of these devices may be approaching the expiration of their one-year warranty, depending on their original purchase dates.
Under the new service program, Apple commits to repairing eligible Mac mini units even if they are beyond the standard warranty period. This coverage extends for up to three years following the initial sale date.
How to Check Eligibility
To determine whether your Mac mini qualifies for this service, you can enter your device’s serial number on the official program webpage. Both Apple and authorized service providers will offer the necessary repairs at no cost to the consumer. However, users who have relocated to a different country should be aware that repair eligibility may be restricted to the original country or region where the unit was purchased.
Overview of Current Mac Mini Models
It is important to note that the latest Mac mini models, powered by M4 and M4 Pro chips and released last year, are not encompassed by this repair program. These newer units feature a compact design, 16GB of RAM, multiple USB-C ports, a headphone jack, a full-sized HDMI port supporting up to 8K 60Hz and 4K 240Hz, as well as an Ethernet port.
For further information on the service program and to check device eligibility, please refer to Apple’s official website.
In conclusion, if you own a 2023 Mac mini with an M2 chip that is experiencing power issues, it is advisable to take advantage of Apple’s global service program.
