AI startup Friend invested over $1 million in subway advertising.

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New York City Subway Features Bold Advertising for AI Device "Friend"

Innovative Marketing Campaign Highlights Friend’s Launch

Recent subway commuters in New York City may have encountered striking advertisements for a new wearable artificial intelligence device known as Friend. The initiative is the brainchild of CEO Avi Schiffman, who disclosed to Adweek that the promotional effort has exceeded $1 million in costs. The campaign showcases over 11,000 advertisements placed inside subway cars, 1,000 posters on platforms, and 130 urban panels strategically located throughout the city. Notably, certain stations, including West 4th Street, are heavily adorned with Friend branding.

The Ambitious Scope of the Campaign

Schiffman characterized this endeavor as "the world’s first major AI campaign," setting it apart from previous artificial intelligence marketing efforts that lacked the same scale or impact. He acknowledged the risks involved, calling it "a huge gamble" and noted the precarious financial state of the company, admitting, "I don’t have much money left."

Controversy Surrounding Friend’s Features

Priced at $129, the Friend device has drawn criticism regarding its surveillance capabilities. In a recent article, Wired criticized the product, with one writer even declaring, “I Hate My Friend.” Vandalism of Friend advertisements has emerged as another point of contention, with individuals labeling the device as an embodiment of "surveillance capitalism" and encouraging potential users to “get real friends.”

Understanding Public Sentiment

Schiffman expressed his awareness of the mixed sentiments surrounding artificial intelligence, particularly in New York City, where public skepticism is notably pronounced. To address these concerns and foster a conversation about AI, he opted for minimalist ad designs featuring ample white space, inviting viewers to engage in dialogue about the device and its societal implications.

Conclusion

As Friend navigates the complexities of public perception and market entry, this ambitious advertising campaign serves as a unique case study in the intersection of technology and social commentary. With a focus on community response, the outcome of this profound marketing strategy remains to be seen in one of the world’s most dynamic urban environments.